Rajani MD Care Guide 2026: Charge, Clean and Store Your PlasmaGLO Devices
Three charging cables snake across the bathroom counter. A white silicone mask lies folded over the edge of the sink, a gua sha is balanced on its charging base, and a pair of small LED patches sits in a hexagonal case next to the toothbrush. Each device cost real money, and each one came with its own little set of rules that are easy to forget a month later.
This guide gathers those rules in one place. Olivia Reviews went through the Rajani MD product pages, FAQs and the shipping and returns policy in October 2026 and pulled out every charging, cleaning, storage and travel instruction the brand publishes for its PlasmaGLO™ devices and the CryoGLO Roller. It's a care manual, not a results review: we describe what the brand tells owners to do, not what the devices do for skin.
Quick take: Rajani MD's care advice comes down to four habits: charge the controller rather than the mask, wipe devices with a lightly damp cloth while keeping the electronics dry, air-dry before storing, and store the face masks flat. Care matters financially too, because the returns page excludes devices damaged by misuse, neglect or improper storage from both refunds and warranty replacement. See today's Rajani MD deals if you're adding a device or a case.
Why care is part of the price
Rajani MD devices carry a 2-year warranty with a free replacement for units that stop working. That coverage is for manufacturing issues, runs from the date you received your order and is non-transferable. Two lines in the returns policy turn good care into a money question:
- Devices damaged by misuse, neglect or improper storage aren't eligible for a refund or a warranty replacement.
- Within 30 days of delivery, an opened device can still be returned for a refund minus a 10% fee and return shipping. After 30 days, only warranty replacements apply.
In other words: follow the instructions, keep the box and the storage bag, and decide within the first month whether a device fits your routine.
PlasmaGLO™ LED Face and Jowl Mask
Charging
The most common mix-up, according to the brand's FAQ, is trying to charge the mask itself. The mask has no internal battery; the battery sits in the controller. Connect the mask to the controller, not straight to a socket. Before first use, charge the controller for at least four hours and wait for the flashing diodes to stop. A full charge gives roughly 6–8 ten-minute sessions.
Before and during a session
The brand's tips start with a light sensitivity test: power the mask, place it over your inner arm for 10 minutes and wait 24 hours. If you notice pain, discomfort or redness lasting more than two hours, the brand says you may be light sensitive and should consult a doctor. Before each session it suggests cleansing your skin and removing cosmetics with chemical or acidic ingredients, which it says may affect light output. Thread the Velcro straps through the openings on both sides, connect the mask to the controller with the USB cable, adjust the fit and press and hold the power button. The session switches itself off after 10 minutes. If you have any adverse reaction, the brand says to stop and consult your physician.
Cleaning
Rajani MD's cleaning steps are simple:
- After the session, take the mask off and unplug it.
- Wipe the surface gently with a soft, slightly damp cloth.
- If needed, use a mild cleanser such as an antibacterial wipe, which the brand says is especially important when more than one person uses the mask.
- Keep the electronic parts, including the LEDs and wires, dry.
- Let the mask air-dry completely.
- Store it somewhere clean and dry, such as its storage bag.
How often? The brand says once or twice a month is usually enough, and after each session for people with skin conditions or when the mask is shared.
Storage
This is the rule people break most often. Rajani MD says the mask should always be stored flat, back in its package. The flexible build is designed to sit comfortably on a face, not to be folded or squashed in a drawer.
Travel
- Pack the controller in your carry-on and follow the airline's rules, because it contains a lithium battery.
- The mask and accessories can go in carry-on or checked luggage, as long as the mask lies flat without heavy items on top.
- Want to use it on the plane? The brand suggests asking the airline staff first.
- Abroad, don't plug it into an outlet outside the AC100–240V, 50/60Hz range.
One last FAQ worth knowing: if some "LEDs" never light up, check them with the mask off. The brand says small circles called structure dots support the mask and its clear covering, and they don't contain LEDs.
PlasmaGLO™ LED Gua Sha
The Gua Sha Suite ships with the device, a charging base, a USB-C cable and a storage pouch, plus a bottle of HydraGLO Oil and a video course. The spec sheet lists a 5V 1A power source and a 3.7V, 420mAh lithium battery, with three modes: vibration only; red light, infrared and vibration; or red light and infrared.
For use, the brand recommends applying HydraGLO Oil to clean, dry skin for glide, though it says the device can be used dry. Its routine works in three-minute sections, one to five times a week, with gentle upward and outward strokes. For cleaning and charging, the product page links Dr. Rajani's own short videos, "How to Clean the Device" and "Powering, Charging and Travelling with Your Gua Sha," rather than written steps.
The spec sheet also lists the environment the device is built for:
- In use: 0–35°C (32–95°F), 30–80% relative humidity.
- In storage: −20 to 60°C (−4 to 140°F), 30–90% relative humidity.
So a steamy bathroom shelf during a hot shower is not the ideal parking spot. The pouch it comes with, in a dry cupboard, is.
→ Check the latest Rajani MD coupon codes and deals
PlasmaGLO™ LED Duo
Applying and removing the patches
The Duo uses two small LED units that attach to optional, single-use hydrocolloid patches. The brand's steps: cleanse the eye area and pat it completely dry; take out the R and L patches and note the device and face icons; peel and attach the device side, pressing out bubbles; peel the face side, attach the controllers, place them under the eyes and press gently. Hold the power button for two seconds to start a nine-minute session that stops on its own.
Stickiness depends on your skin. The FAQ says cleansed, dry skin makes the patches stickier; if they're too sticky, try slightly damp skin or a little serum underneath. Refill packs are $45, and the brand also sells a $45 Duo Dock for using the device without patches.
Cleaning
Unlike the mask, the Duo units should be cleaned after every use. Turn them off and unplug them, then wipe with a clean cotton cloth moistened with water, making sure no liquid gets inside. Check that no dust or residue remains, repeat if needed, and let them air-dry. The brand warns never to use abrasive cleaners or thinners and never to immerse the devices in water or any cleaning liquid. Like the gua sha, the listed storage range is −20 to 60°C at 30–90% humidity.
CryoGLO Roller
No battery, no cable, and the shortest care routine in the shop. The roller has a stainless steel head, a matte plastic handle and a silicone protective cover. The brand says to put it in the freezer, with the cover on, for at least 15 minutes before use, then clean it after each use and put the cap back on.
Care at a glance
| Device | Power | Cleaning | Storage |
|---|---|---|---|
| Face and Jowl Mask | Charge the controller 4+ hours before first use | Damp cloth; mild wipe if needed; electronics dry; air-dry | Flat, in its package or bag |
| LED Gua Sha | Charging base + USB-C, 5V 1A | Brand video tutorial | Pouch; −20 to 60°C |
| LED Duo | Charging case + USB-C | After every use; water-damp cotton cloth; never immerse | Storage bag; −20 to 60°C |
| CryoGLO Roller | None (freeze 15+ minutes) | After every use | Cap back on |
Cases, spares and replacements
If your devices travel, Rajani MD sells three cases: the neoprene GLO Travel Pouch ($46), the red GLO Travel Bag ($49) and the larger dark grey GLO Executive Case ($59, 15½ × 11¼ inches), which the brand describes as easy to clean. It also lists $50 replacement controllers for the Face and Jowl Mask, the HALO and the Duo, and a $50 set of replacement straps. If a part fails within the warranty period, start with the Returns Portal or experts@rajanimd.com before buying a spare. You can check current Rajani MD offers before ordering accessories.
Rajani MD care FAQ
Why won't my mask charge?
Because the battery is in the controller. Connect the mask to the controller and charge the controller for at least four hours before first use, according to the brand.
Can I rinse my LED devices under the tap?
No. The brand says to keep the mask's LEDs and wires dry, and never to immerse the Duo in water or cleaning liquid. Use a lightly damp cloth instead.
How should I pack a mask for a flight?
Controller in your carry-on (lithium battery), mask flat with nothing heavy on top, and check with airline staff before using it on board.
Is damage from bad storage covered?
No. The returns policy excludes devices damaged by misuse, neglect or improper storage from refunds and warranty replacement.
Final verdict
Rajani MD's devices don't ask for much: a proper charge, a gentle damp-cloth wipe, a full air-dry and a flat, dry place to rest. Following those steps is also how you keep the 2-year warranty on your side. Save the storage bags, keep the box for the first 30 days, and if you're shopping for a device, a case or a spare part, see today's Rajani MD deals first.
→ Check the latest Rajani MD coupon codes and deals
Olivia Reviews researched Rajani MD using its official website, product listings and published policies in October 2026. We haven't personally tested these products. We may earn a commission when you buy through our links, at no extra cost to you.